Top 5 ways to resolve customer complaints
A recent survey asked customers to rate the capabilities of a wide variety of salespeople from local businesses to regional and national suppliers. Even though regional and national firms had far...
View ArticleThe No. 1 way to deal with customer complaints
Football coaches have a saying: “When a quarterback throws a pass, three things can happen – and two of them are bad.” Well, when customers aren’t happy, whether it’s because a product doesn’t work,...
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